Whether you are a seasoned professional or new to the
industry, this seminar workshop will set you up to succeed.
Participants will learn about today’s savvy customer, what qualities
make a great leasing professional, how to put together an effective
leasing notebook and what market knowledge is necessary. Without
excellent telephone skills, leasing success happens by accident.
This session will cover in depth some ways to handle the many
instances that happen over the phone as well as demonstrate some
100% effective skills that no one can afford to miss. It’s important
to make guests feel welcome with warm greetings and rapport building
qualifying skills. Those skills will be taught with reasons why they
are so important. Demonstrating, closing and following up are no
less important and given great emphasis. We will touch on effective
customer service attitudes as well as what to do when the customer
This session is typically a 6 – 7 hour course
with corresponding notebook and resources.
Influence…Beyond the Basics
These days, no one likes to be sold to. They prefer to make
informed decisions on their own and need from leasing professionals all
the necessary information. This session will go beyond the basic sales
strategies and covers taking responsibility for having a prepared
product, merchandising that product and then presenting it in a way that
demonstrates vast market and product knowledge. Time will be spent on
exploring the best Internet leasing strategies as well as some basic
marketing that will improve your overall success. Time will be spent on
determining your property’s competitive advantage and how to future
lease so that you always have a waiting list. This program is better
suited for those who have been leasing for a while and just need to
update their skills.
This session is typically a 6- 7 hour course with
corresponding notebook and resources.
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