"Thanks so much for coming and speaking to our group. I must confess I was not really expecting to learn something myself. I sort of thought I was arranging for you to speak to the others who "needed" it. "What an attitude!" However, I learned several things about where I forget the simple acts of kindness in the rush to do my job. I plan to make a bigger effort in this area.

I know accountants are less interactive, but I do believe you connected with your audience. I believe we may see some encouraging changes."

seminar attendee


"I just had to write and tell you how much of a pleasure it was meeting you today and how inspirational you were to our group. As you know, it's kind of scary not knowing the person coming to speak to your group. I take pride in my work to please the Owners and, of course, I wanted everything to be perfect for my employees. You were every bit of the person you said you were, and not only talked the talk, but "walked the walk". I felt an instant connection with you right away on the phone when we first spoke (and I did speak to a lot of other speakers while searching) and that carried throughout the entire group. Carl and Terri were also very impressed. You were extremely knowledgeable, professional, and had a great sense of humor. I know we will definitely reap the benefits you instilled in us today. I also would welcome any feedback (between us girls) that I could benefit from as HR Director and an Owner's Representative.

Thanks again for a great day and I look forward to working with you in the future."

—Janice Carrabba


Your sessions were awesome from both content and delivery perspectives. You make it look so easy and appear to be so comfortable. It’s no wonder you were selected for the Apartment All-Stars. You really do help a lot of people. Thanks again and take care.

—Brad Marting, CPM, CCIM, CAPS
Delaware Investments


I haven't had one minute since our convention to communicate with you, but I could not allow your stellar performance go unmentioned. Your opening session was absolutely fabulous! You received one of the highest rated evaluations that we have ever received at an annual convention, and we only invite the most prominent industry speakers. The comments from your session were wonderful, people could not say enough about your great ideas. In fact, we conducted participant introductions before the afternoon session
began by asking everyone to introduce themselves and to share one new idea
from your morning session. EVERY person in the room shared a completely
unique idea with the exception of only 2 or 3 duplications!!! What a
compliment! The only "complaint" that our people voiced was to wish that
your session had been a full day. Thank you for helping to make our Marketing Convention a tremendous success, and for energizing our minds and those of our people with exciting new ideas that can be implemented and practiced immediately. You are an absolute STAR!

Best Wishes to Your Continued Success,
Brenda Coons
Director of Marketing
Gene B. Glick Company


"As you are certainly aware, as you were also in attendance, the seminar was both motivational and encouraging. I am using it as a spring board to renew my focus on my own personal positive attitude and help keep our company a good place to work, hopefully not only for myself, but maybe for a few of those around me."

seminar attendee


"I just wanted to let you know that I appreciate your letting me take a few hours out of my day to re-learn the positive art of good customer service.

As you are certainly aware, as you were also in attendance, the seminar was both motivational and encouraging. I am using it as a spring board to renew my focus on my own personal positive attitude and help keep Archon a good place to work, hopefully not only for myself, but maybe for a few of those around me."

—Archon Group


"It was a reminder on how we need to treat each other. When work gets hectic I think we all can get a little selfish, caring only about what's going on in our own little corners."

seminar attendee


"I thank Elaine so much for encouraging me to attend and to Tracey for being so uplifting and motivating. I thoroughly enjoyed it and hope we can get the rest of the department to attend a similar session."

seminar attendee


"I took the time today to spend 3 hours in Client Service Training. Although it was time consuming, and my first inclination was to skip it and stay at my desk, I must say it was helpful in both the information presented and also in helping me address my personal attitude (which has been in a little slump lately). I hope all of you internal clients see a difference in me going forward."

—Executive Officer for Archon Group


"This was a really great session!! Thanks for making me laugh, it was a real pick me up!"
"Let's all Lighten Up with each other and ourselves" “Fun session We need more like this”
"Tracey was very enthusiastic and I just wish everyone could be that 'live' all day!"
"This was a great seminar because it reminded me to show my best self everyday!"

seminar attendee


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