"Thanks so much for coming and speaking to our group. I must
confess I was not really expecting to learn something myself. I sort
of thought I was arranging for you to speak to the others who
"needed" it. "What an attitude!" However, I learned several things
about where I forget the simple acts of kindness in the rush to do
my job. I plan to make a bigger effort in this area.
I know accountants are less interactive, but I do believe you
connected with your audience. I believe we may see some encouraging
"I just had to write and tell you how much of a pleasure it
was meeting you today and how inspirational you were to our group.
As you know, it's kind of scary not knowing the person coming to
speak to your group. I take pride in my work to please the Owners
and, of course, I wanted everything to be perfect for my employees.
You were every bit of the person you said you were, and not only
talked the talk, but "walked the walk". I felt an instant connection
with you right away on the phone when we first spoke (and I did
speak to a lot of other speakers while searching) and that carried
throughout the entire group. Carl and Terri were also very
impressed. You were extremely knowledgeable, professional, and had a
great sense of humor. I know we will definitely reap the benefits
you instilled in us today. I also would welcome any feedback
(between us girls) that I could benefit from as HR Director and an
Thanks again for a great day and I look forward to working
with you in the future."
Your sessions were awesome from both content and delivery
perspectives. You make it look so easy and appear to be so
comfortable. It’s no wonder you were selected for the Apartment
All-Stars. You really do help a lot of people. Thanks again and take
—Brad Marting, CPM, CCIM, CAPS
I haven't had one minute since our convention to communicate with
you, but I
could not allow your stellar performance go unmentioned. Your
session was absolutely fabulous! You received one of the highest
evaluations that we have ever received at an annual convention, and
invite the most prominent industry speakers. The comments from your
were wonderful, people could not say enough about your great ideas.
fact, we conducted participant introductions before the afternoon
began by asking everyone to introduce themselves and to share one
from your morning session. EVERY person in the room shared a
unique idea with the exception of only 2 or 3 duplications!!! What a
compliment! The only "complaint" that our people voiced was to wish
your session had been a full day. Thank you for helping to make our Marketing Convention a
and for energizing our minds and those of our people with exciting
that can be implemented and practiced immediately. You are an
Best Wishes to Your Continued Success,
Director of Marketing
Gene B. Glick Company
"As you are certainly aware, as you were
also in attendance, the seminar was both motivational and encouraging. I
am using it as a spring board to renew my focus on my own personal
positive attitude and help keep our company a good place to work,
hopefully not only for myself, but maybe for a few of those around me."
"I just wanted to let you know that I appreciate your letting
me take a few hours out of my day to re-learn the positive art of
good customer service.
As you are certainly aware, as you were also in attendance,
the seminar was both motivational and encouraging. I am using it as
a spring board to renew my focus on my own personal positive
attitude and help keep Archon a good place to work, hopefully not
only for myself, but maybe for a few of those around me."
"It was a reminder on how we need to treat each other. When work gets
hectic I think we all can get a little selfish, caring only about what's
going on in our own little corners."
"I thank Elaine so much for encouraging me to attend and to Tracey for
being so uplifting and motivating. I thoroughly enjoyed it and hope we
can get the rest of the department to attend a similar session."
"I took the time today to spend 3 hours in
Client Service Training. Although it was time consuming, and my first
inclination was to skip it and stay at my desk, I must say it was
helpful in both the information presented and also in helping me address
my personal attitude (which has been in a little slump lately). I hope
all of you internal clients see a difference in me going forward."
—Executive Officer for Archon
"This was a really great
session!! Thanks for making me laugh, it was a real pick me up!"
"Let's all Lighten Up with each other and ourselves"
“Fun session We need more like this”
"Tracey was very enthusiastic and I just wish everyone could be that
'live' all day!"
"This was a great seminar because it reminded me to show my best
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